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Privacy Policy

Intro

This Privacy Policy governs the manner in which Find Me Sales, owned and operated by Find Me Sales collects, uses and maintains information collected from visitors of the website, anyone who has signed up to our newsletter, customers of our services (Services) each, a “User“ of the Findmesales.com website (Site), and all products and services offered by Find Me Sales. Where there is a legitimate business interest on behalf of our clients that does not override an individuals data protection rights, we may collect, maintain and use historic and current business contact information for businesses and their past and present employees (Third-Party Content). This Privacy Policy should be read in conjunction with our Terms and Conditions (Terms), including limitation on damages and dispute resolution, which combined form a legal Agreement between us.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site or Services. Users may be asked for, as appropriate, name, email address, mailing address, phone number, api keys, credit card information or any other information deemed necessary by us. Users may visit our Site anonymously but will not be able to enter any account restricted areas of the Site. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities or completing information we collect about you. We may also collect other data directly from you, from time to time.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include, but is not limited to, the browser name, the type of computer IP address and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Third-Party Content

We may receive personal information from third-parties like business websites, recruiters, Twitter, Facebook, Instagram, Youtube, Reddit and other online forums, blogs and articles. We are legally required to comply with their Terms of Service and any contract we may have with them.

We also aggregate Third-Party Content that is publicly available on the internet. Much of our content is also indexed by search engines or the website and services that contain the data. We do not claim any ownership or copyright over Third-Party Content, nor do we claim or hold any relationship with those who post Third-Party Content. We gain access to Third-Party Content through contractual agreements with data-providers who have a direct relationship with authors of Third-Party Content, or have indexed publicly available data from the Internet. We do not make any attempt to access data by technology circumvention or without authorisation. We only gather Third-Party Content that has been made public or where the author has given permission to a site or source that then provides us permission to use that data.

Our customers are able to use our Services to analyse and action aggregated Third-Party Content, including business or demographic information about authors, employees and their online activity in line with their legitimate business interests. All our customers must agree to comply with all data protection requests and legal requirements concerning applicable privacy laws and Third-Party Content as outlined in our Terms.

We may collect varying data information about businesses, employees and past employees from Third-Party Content authors based on the platform and what is chosen to be made publicly available or is made available by that platform. This can include usernames, names, identifier, handle, interests, profile picture, gender, employer company, company details, office location, profession, job title, business telephone number, business email address, pictures, videos, opinions, posts, comments, expressions, any interactions, any content that has been posted, or anything publicly posted or made available through the Internet.

We may collect information on a company including the company names, location, industry, size, website and publicly available financial information.

If our clients choose to use our Service to send sales emails or communications, they may include technology that can interpret if the communication was read, bounced back, a link was clicked or was not delivered. Information may also be gathered from any responses or correspondence with our clients through the Service. We do not seek to collect any personal or non-business related information such as home addresses, personal emails, personal telephones, date of birth or any other sensitive or protected personal data.

We may infer other data about authors such as their business email address, location, gender, interests, or professions from their publicly available data and Third-Party Content. We may also analyse Third-Party Content for sentiment, emotions or mood and provide that analysis to our customers through our Services.

Legal Basis

Our legal basis for using, sharing and collecting your information is to provide our customers with Services as outlined in our Terms and Conditions. We give you a choice about how we use your information.

We will only share, use or collect your information when we have a lawful basis to do so, such as where we are fulfilling contractual obligation, consent has been given, or where there is a legitimate interest in doing so.

Find Me Sales may process personal data of business owners and their employees when it is for the legitimate business interests of our clients and when these interests do not override your data protection rights. Our and our clients’ legitimate interests include maintaining a searchable database that contains information on relevant potential customers, aggregating data on companies and employees of potential customers, identifying an individual employee within an organisation that constitutes a B2B sales lead, contacting relevant business contacts for limited forms of B2B marketing of products and services, maintaining up-to-date and complete information, and statistical analysis of the generation and communication with those leads for the purpose of optimising business performance.

We will only use User personal data in the way that is relevant and compatible with the purpose stated when collecting that information such as opt-in marketing, opt-in newsletters or billing. We take reasonable steps to ensure data is complete, reliable, accurate and current.

We process data in accordance with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”), the Data Protection Act 1998, the Data Protection Act 2018, the EU Data Protection Directive 95/46/EC, the Regulation of Investigatory Powers Act 2000, the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 (SI 2000/2699), the Electronic Communications Data Protection Directive 2002/58/EC, the Privacy and Electronic Communications (EC Directive) Regulations 2003, and all applicable laws and regulations relating to Processing of Personal Data and privacy, including where applicable the guidance and codes of practice issued by the Information Commissioner.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly and you expressly release us of any liability that affect the Service as a result of your action or inaction.

How We Use Collected User Information

You agree that Find Me Sales may collect and use Users personal information for the following purposes:

  1. To improve customer service.
  2. Information you provide helps us respond to your customer service requests and support needs more efficiently including security alerts, technical notices, support and administrative messages, and updates.
  3. To personalise user experience.
  4. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  5. To improve our Site or Services.
  6. We may use feedback you provide to improve our products and Services.
  7. To process payments, including Third-Parties contacting you with purchase confirmations, invoices, or related information.
  8. We may use the information Users provide about themselves when placing an order or using the Site only to provide service to that order.
  9. We do not share this information with outside parties except to the extent necessary to provide the service.
  10. To run a promotion, offer, contest, survey or other Site feature some of which may come from us or a Third-Party. You can opt out of these emails.
  11. To send Users information they agreed to receive about topics we think will be of interest to them.
  12. To send periodic emails.
  13. We may use the email address to send User information and updates pertaining to the Service. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
  14. We may use the information we collect about you and combine it with information you give to us. We will use this information for the purposes included in this Agreement.

Opt Out

You can inform us not to contact you with information involving promotions, offers, our Services or products and those of related Third-Parties at the point the information was collected, or by following the unsubscribe information included on any communications from us.

We may however still contact you if it is in relation to our Services or a product that you have ordered, legal notices we are required to deliver, events you have registered for, inquiries you have contacted us about, and service notifications relating to your account or subscription.

Security

We recognise how important your data is so we adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, accidental loss, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site in line with our Security Policy. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

It is understood that no system is perfect and, whilst we will use our best endeavours to prevent so, we cannot guarantee or ensure that unauthorised access, alteration, accidental loss, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site will never occur.

Data Transfer

Our Services, which enable companies to make better decisions based on information, require for data and information to flow from the European Economic Area (EEA), Switzerland and the European Union (EU), to the United States (U.S.) or other countries and back. Those countries may not offer the same level of data protections as your country, although when we do export data as a Data Exporter, we take reasonable steps to ensure that the data is handled with adequate safeguards in place to protect your personal data. The General Data Protection Regulation, which ensures that EU personal data is adequately protected when transferred outside the EU, mandates that such transfers take place using certain legal mechanisms described in these clauses. Find Me Sales is subject to the investigatory and enforcement powers of the United Kingdom's Information Commissioner's Office. You can submit any concerns directly to them at the website normally located at ico.org.uk.

In many cases, we will continue to use European Commission-approved Standard Contractual Clauses as a legal mechanism for data transfers from the EU (see https://ec.europa.eu/info/law/law-topic/data-protection_en). Learn more about the Standard Contractual Clauses adopted by the EU Commission. These clauses are contractual commitments between companies transferring personal data, binding them to protect the privacy and security of the data. Find Me Sales accordingly adopted Standard Contractual Clauses so that the data flows necessary to provide, maintain, and develop our services take place legally.

We reserve all right to remove any Content of Data from the Website without reason or notice and hold no responsibility, nor have any liability to you in any way or in any circumstances.

Data Retention

We only retain personal data for as long as is necessary for us to fulfil the purposes that it was collected for, including reporting, accounting and legal requirements. This may include business purposes such as accounting, taxation, issuing claims, identity, fraud protection, enforcement of our Terms and Conditions or when required to by applicable law. Certain information may be retained for research, statistical or historical purposes. We may retain your data when you use our Site or Services or when we provide you with those Services. This includes both data inferred or generated through the use of your site or data that others or you provide to us directly. Other than anonymised data, we will delete data relating to your use of the services and account after 6 months following the expiry of any Agreement between us. We shall retain your email address until you opt-out or unsubscribe from those communications.

Rights As A Data Subject

Under applicable data privacy or protection law you are granted legal rights which we will aim to comply with as quickly as possible. These include your ability to request to rectify, update, block or delete data we hold on you in relation to your right to erasure. You may request us to refrain from using data we hold about you, or revoke consent where it has previously been given. You may also request a machine readable copy of any data that we hold on you in CSV format, although we reserve the right to request corresponding personal information or identification to verify your identity. To exercise any of these rights, please contact us at legal@findmesales.com. If you believe we haven’t addressed your concerns or handled our response you may lodge a complaint with the Information Commissioner’s Office whose contact details are found on the website normally located at ico.org.uk. We reserve the right to charge a fee if your claim is excessive or manifestly unfounded.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users. We may share personal information with our business partners, our parent company or any other entities owned by Find Me Sales, suppliers, providers, agents, sub-contractors, payment providers, accountants, auditors, lawyers, IT professionals, trusted affiliates and advertisers for the purposes outlined in our Terms and when appointed in accordance with our instructions. We may share personal data only when there are contractual safeguards in place and it is to a third-party who requires that data to fulfil our Service and only when you’ve given contractual permission.

We may share personal data included in Third-Party Content with our clients in the delivery of our Services through limited access to our database. Our clients may use this data to contact employees through their business email, business telephone, business social media, or any other legitimate channel for the purposes of marketing their business products, and/or services.

Find Me Sales processes data on behalf of our clients as a data processor. Our clients act as data controller when we make data available to them and they are likely to have privacy policies, terms and opt-outs which we recommend you review. When a client has used Find Me Sales as the source of information, it must be displayed in line with our Terms.

We may have to share or disclose your personal information in some circumstances under regulations or applicable law, such as enforcing our Terms, protect the rights of a third-party, safety, anti-money laundering or to comply with a request from law enforcement.

Your information may also be shared in the course of any negotiations, sale of assets, merger, restructuring, acquisition, financing, of any part or all of our business with any other company.

Third-Party Websites

Users may find links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to or from our Site, is subject to that website’s own terms and policies which we encourage you to read. Through our agreement with the Youtube developer terms, we are required to notify you that our Services use Youtube API Services and link to their privacy statement, normally found at http://www.google.com/policies/privacy.

Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, and to comply with the Children’s Online Privacy Protection Act in the United States and GDPR in the EU, we never collect or maintain information at our Site from those we actually know are under 16, and no part of our website is structured to attract anyone under 16 unless under representation from a suitable adult who uses the site on their behalf. If we discover that we have collected or are holding data belonging to a child under the age of 16, we will delete it as soon as possible.

Changes To This Privacy Policy

Find Me Sales has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy and the Terms and Conditions and Conditions. If you do not agree to this policy, you must not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales.
Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

C/O Find Me Sales Legal Team
Find Me Sales
86-90 Paul Street
London
EC2A 4NE
United Kingdom
legal@findmesales.com

This document was last updated on January 20th, 2021

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